Assurance API
Error Codes
| Http Status Code | Error Code | Message | API Endpoint / Resource | Reason for Error | Supported in Sandbox? |
|---|---|---|---|---|---|
| 400 | ASR-400-100 | Bad request | GET products POST sessions GET sessions GET sessions/{sessionid}/diagnostics/{diagnosticidentifier} POST sessions/{sessionid}/faultType GET sessions/{sessionid}/schedule POST sessions/{sessionid}/reservations POST sessions/{sessionid}/problemReport | Occurs when there is a problem with validation. Check the information you have provided is correct and try again. | Yes |
| 400 | DIA-400-100 | Bad request | GET products POST sessions GET sessions GET sessions/{sessionid}/diagnostics/{diagnosticidentifier} POST sessions/{sessionid}/faultType GET sessions/{sessionid}/schedule POST sessions/{sessionid}/reservations POST sessions/{sessionid}/problemReport | Occurs when there is a problem with input details. Check the information you have provided is correct and try again. Note: Sandbox only handles a subset of requests. If the request is not understood, returns error 501. | Limited |
| 400 | PRA-400-101 | Product ID is not valid | GET products POST sessions | Occurs when the Product ID does not match any known Product pattern. Check you have provided the correct Product ID and try again. Note: Sandbox has limited products. If not matched, returns error 299. | Limited |
| 400 | DIA-400-103 | Session Closed | GET sessions GET sessions/{sessionid}/diagnostics/{diagnosticidentifier} POST sessions/{sessionid}/faultType GET sessions/{sessionid}/schedule POST sessions/{sessionid}/reservations POST sessions/{sessionid}/problemReport | Occurs when the session is no longer in a state which allows further actions. Check you have requested the correct session information and try again. | No |
| 400 | DIA-400-104 | Invalid Problem Report Submission | POST sessions/{sessionid}/problemReport | Occurs when an invalid Problem Report request has been submitted. Check the details are correct and try again. | Limited |
| 400 | DIA-400-105 | Invalid Unvalidateable Product Request | POST sessions | Occurs when a Diagnostic Session request has been made for an invalid product type. Check you have provided a valid product type and try again. Note: Sandbox has limited products. If not matched, returns error 299. | Limited |
| 400 | DIA-400-106 | Reservation not supported for this Product Type | POST sessions/{sessionid}/reservations | Occurs when there is an invalid reservation request and appointment reservations are not supported for the Product Type provided. Check the Product Type is correct and try again. Note: Sandbox has limited products and allows reservation for any product. | Limited |
| 400 | DIA-400-107 | Invalid Fault Type Submission | GET sessions/{sessionid}/diagnostics/{diagnosticidentifier} POST sessions/{sessionid}/faultType | Occurs when trying to select a faultType that is not available in the restrictedFaultTypes. This can occur if selecting a faultType before diagnostics are complete or if the faultType does not exist. Select a valid faultType, or wait for diagnostics to complete and try again. | Yes |
| 400 | DIA-400-108 | Invalid Diagnostic Type Submission | GET /sessions/{sessionid}/diagnostics | Occurs when there is an invalid Diagnostic Type submission. Check the Diagnostic Type is valid and try again. Note: Sandbox only supports a subset of Diagnostics. If not supported, returns 501. | Limited |
| 400 | DIA-400-109 | Appointment Booking is required for problem report submission. | POST sessions/{sessionid}/problemReports | Occurs when a problem report submission does not contain an Appointment Booking. Check you have provided an Appointment Booking and try again. | Yes |
| 400 | PT-025 | Test Type not valid for the specified product | POST sessions POST sessions/{sessionid}/faultType | Occurs when the specified Test Type is not valid for the type of product specified. Specify a valid Test Type for the product and try again. Note: Sandbox only supports a subset of faultTypes. If not supported, returns error 501. | Limited |
| 400 | RGW-400-001 | Bad Request | POST sessions/{sessionid}/diagnosticsDiagnostic type = "wifiInfo", "wanInfo", "lanVoiceInfo" | The requested capability is no longer available. From 31 October 2024, RGW ONT mode is no longer supported by Chorus. | Yes |
| 400 | RGW-400-002 | Bad Request | POST /products/{productid}/factoryResetPOST /products/{productid}/rebootGET /products/{productid}/wifiPUT /products/{productid}/wifi/{wifiPortIndex}POST /products/{productid}/wifi/{wifiPortIndex}/resetGET or PUT /products/{productid}/wan GET /products/{productid}/voice PUT /products/{productid}/voice/{voiceProfileIndex} PUT /products/{productid}/voice/{voiceProfileIndex}/voicePorts/{voicePortIndex} GET /products/{productid}/lan/ethernetPorts PUT /products/{productid}/lan/ethernetPorts/{ethernetPortIndex} GET or PUT /products/{productid}/lan/staticIps GET or PUT /products/{productid}/lan/dhcpIp GET /products/{productid}/lan/hosts | The requested capability is no longer available. From 31 October 2024, RGW ONT mode is no longer supported by Chorus. | Yes |
| 400 | RMS-400-01 | RAML validation failure | PUT products/{productId}/lan/dhcpIp PUT products/{productId}/lan/ethernetPorts/{ethernetPortIndex} PUT products/{productId}/lan/staticIps PUT products/{productId}/voice/{voiceProfileIndex} PUT products/{productId}/voice/{voiceProfileIndex}/voicePorts/{voicePortIndex} PUT products/{productId}/wan PUT products/{productId}/wifi/{wifiPortIndex} | Occurs when a value provided in the PUT request object could not be validated. Check the values provided are correct and try again. | Yes |
| 401 | PRA-401-100 | Unauthorized Access to Product | GET products | Indicates unauthorised access to a product. Contact Chorus API Support. | Yes |
| 401 | No examples at this time. | Client Application not approved for access to API. | GET version GET products/{productId} GET products/{productId}/lan/dhcpIp GET products/{productId}/lan/ethernetPorts GET products/{productId}/lan/hosts GET products/{productId}/lan/staticIps GET products/{productId}/voice GET products/{productId}/wan GET products/{productId}/wifi POST products/{productId}/reboot POST products/{productId}/factoryReset POST products/{productId}/lan/ethernetPorts/{ethernetPortIndex}/reset POST products/{productId}/voice/{voiceProfileIndex}/reconfigure POST products/{productId}/voice/{voiceProfileIndex}/reset POST products/{productId}/voice/{voiceProfileIndex}/voicePorts/{voicePortIndex}/reset POST products/{productId}/wifi/{wifiPortIndex}/resetPUT products/{productId}/lan/dhcpIpPUT products/{productId}/lan/ethernetPorts/{ethernetPortIndex} PUT products/{productId}/lan/staticIps PUT products/{productId}/voice/{voiceProfileIndex} PUT products/{productId}/voice/{voiceProfileIndex}/voicePorts/{voicePortIndex} PUT products/{productId}/wan PUT products/{productId}/wifi/{wifiPortIndex} | Occurs when an unauthorised Client Application has tried to access a protected API resource. Contact Chorus API Support. | Yes |
| 403 | ASR-403-100 | Unauthorized - Invalid Credentials | GET products POST sessions GET sessions GET sessions/{sessionid}/diagnostics/{diagnosticidentifier} POST sessions/{sessionid}/faultType GET sessions/{sessionid}/schedule POST sessions/{sessionid}/reservations POST sessions/{sessionid}/problemReport | Occurs when invalid security credentials have been provided. Contact Chorus API Support. | Yes |
| 403 | PR-403-100 | Problem Report Not Allowed to be Accessed | PUT problemReports/{problemnumber} POST problemReports/{problemnumber}/close POST problemReports/{problemnumber}/cancel POST problemReports/{problemnumber}/update | Occurs when the problem report is not allowed to be accessed. Contact Chorus API Support. | Yes |
| 403 | PRA-403-103 | Authorisation Not Configured for Product Owner | GET products | Indicates that authorisation is not configured for product owner. To request an update to the Authorisation API, contact Chorus API Support. | Yes |
| 403 - Forbidden | RMS-403-01 | Chorus Authorisation API approval and configuration incomplete | GET version GET products/{productId}GET products/{productId}/lan/dhcpIpGET products/{productId}/lan/ethernetPortsGET products/{productId}/lan/hostsGET products/{productId}/lan/staticIpsGET products/{productId}/voiceGET products/{productId}/wanGET products/{productId}/wifiPOST products/{productId}/reboot POST products/{productId}/factoryReset POST products/{productId}/lan/ethernetPorts/{ethernetPortIndex}/reset POST products/{productId}/voice/{voiceProfileIndex}/reconfigure POST products/{productId}/voice/{voiceProfileIndex}/reset POST products/{productId}/voice/{voiceProfileIndex}/voicePorts/{voicePortIndex}/reset POST products/{productId}/wifi/{wifiPortIndex}/reset PUT products/{productId}/lan/dhcpIp PUT products/{productId}/lan/ethernetPorts/{ethernetPortIndex} PUT products/{productId}/lan/staticIps PUT products/{productId}/voice/{voiceProfileIndex} PUT products/{productId}/voice/{voiceProfileIndex}/voicePorts/{voicePortIndex} PUT products/{productId}/wan PUT products/{productId}/wifi/{wifiPortIndex} | Occurs when the Client Application is approved by API Manager but not setup in Authorization API. Chorus Authorization API approval and configuration are required. Contact Chorus API Support. | Yes |
| 404 | None | Not Found | GET sessions/{sessionid}/schedule | Occurs when schedules are not found for the query parameters provided. Check the query parameters are correct and try again. | Yes |
| 404 | AA-404-1 | Not Found | POST sessions | Occurs when an address could not be found. Check the address is correct and try again. Note: Sandbox only has a subset of data and is unable to validate addresses. | Limited |
| 404 | AA-404-2 | Unable to find the resource you requested | GET products | Occurs when an address could not be found. Check the address provided is correct and try again. Note: Sandbox only has a subset of data and is unable to validate addresses. | Limited |
| 404 | CP-404-101 | Resource not found | GET products | Occurs when a resource is not found. Check the resource provided is correct and try again. Note: Sandbox has limited products. If not found, returns error 299. | Limited |
| 404 | DIA-404-100 | Resource not found | GET products GET sessions GET sessions/{sessionid}/diagnostics/{diagnosticidentifier} POST sessions/{sessionid}/faultType GET sessions/{sessionid}/schedule POST sessions/{sessionid}/reservations POST sessions/{sessionid}/problemReport | Occurs when a product is not found. Check the product provided is correct and try again. Note: Sandbox has limited products. If not matched, returns error 299. | Limited |
| 404 | DIA-404-101 | Resource not found | GET sessions GET sessions/{sessionid}/diagnostics/{diagnosticidentifier} POST sessions/{sessionid}/faultType GET sessions/{sessionid}/schedule POST sessions/{sessionid}/reservations POST sessions/{sessionid}/problemReport | Occurs when a Session could not be found. Check the Session provided is correct and try again. | Yes |
| 404 | DIA-404-102 | Resource not found | GET sessions/{sessionid}/diagnostics/{diagnosticidentifier} | Occurs when a Diagnostic is not found. Check the Diagnostic provided is correct and try again. | Yes |
| 404 | PR-404-100 | Problem Report Not Found | GET problemReports/{problemnumber} PUT problemReports/{problemnumber} POST problemReports/{problemnumber}/close POST problemReports/{problemnumber}/cancel POST problemReports/{problemnumber}/update | Occurs when a Problem Report does not exist. Check the Problem Report is correct and try again. | Yes |
| 404 | PT-005 | Product ID not found. | GET version GET products GET products/{productId} GET products/{productId}/lan/dhcpIp GET products/{productId}/lan/ethernetPorts GET products/{productId}/lan/hosts GET products/{productId}/lan/staticIps GET products/{productId}/voice GET products/{productId}/wan GET products/{productId}/wifi POST products/{productId}/reboot POST products/{productId}/factoryReset POST products/{productId}/lan/ethernetPorts/{ethernetPortIndex}/reset POST products/{productId}/voice/{voiceProfileIndex}/reconfigure POST products/{productId}/voice/{voiceProfileIndex}/reset POST products/{productId}/voice/{voiceProfileIndex}/voicePorts/{voicePortIndex}/reset POST products/{productId}/wifi/{wifiPortIndex}/reset PUT products/{productId}/lan/dhcpIp PUT products/{productId}/lan/ethernetPorts/{ethernetPortIndex} PUT products/{productId}/lan/staticIps PUT products/{productId}/voice/{voiceProfileIndex} PUT products/{productId}/voice/{voiceProfileIndex}/voicePorts/{voicePortIndex} PUT products/{productId}/wan PUT products/{productId}/wifi/{wifiPortIndex} | Product not yet configured in FSOM for this RSP. Contact Chorus API Support. Note: Sandbox has limited products. If not matched, returns error 299. | Limited |
| 405 | RMS-405-01 | API resource request is not permitted | Any request NOT in this list: GET products/{productId}/lan/dhcpIp GET products/{productId}/lan/ethernetPorts GET products/{productId}/lan/hosts GET products/{productId}/lan/staticIps GET products/{productId}/voice GET products/{productId}/wan GET products/{productId}/wifi POST products/{productId}/reboot POST products/{productId}/factoryReset POST products/{productId}/lan/ethernetPorts/{ethernetPortIndex}/reset POST products/{productId}/voice/{voiceProfileIndex}/reconfigure POST products/{productId}/voice/{voiceProfileIndex}/reset POST products/{productId}/voice/{voiceProfileIndex}/voicePorts/{voicePortIndex}/reset POST products/{productId}/wifi/{wifiPortIndex}/reset PUT products/{productId}/lan/dhcpIp PUT products/{productId}/lan/ethernetPorts/{ethernetPortIndex} PUT products/{productId}/lan/staticIps PUT products/{productId}/voice/{voiceProfileIndex} PUT products/{productId}/voice/{voiceProfileIndex}/voicePorts/{voicePortIndex} PUT products/{productId}/wan PUT products/{productId}/wifi/{wifiPortIndex} | Occurs when the resource request is not supported. Check the resource request is correct and try again. | Yes |
| 406 | RMS-406-01 | API resource request not acceptable | Any request NOT in this list: GET version GET products/{productId} GET products/{productId}/lan/dhcpIp GET products/{productId}/lan/ethernetPorts GET products/{productId}/lan/hosts GET products/{productId}/lan/staticIps GET products/{productId}/voice GET products/{productId}/wan GET products/{productId}/wifi POST products/{productId}/reboot POST products/{productId}/factoryReset POST products/{productId}/lan/ethernetPorts/{ethernetPortIndex}/reset POST products/{productId}/voice/{voiceProfileIndex}/reconfigure POST products/{productId}/voice/{voiceProfileIndex}/reset POST products/{productId}/voice/{voiceProfileIndex}/voicePorts/{voicePortIndex}/reset POST products/{productId}/wifi/{wifiPortIndex}/reset PUT products/{productId}/lan/dhcpIp PUT products/{productId}/lan/ethernetPorts/{ethernetPortIndex} PUT products/{productId}/lan/staticIps PUT products/{productId}/voice/{voiceProfileIndex} PUT products/{productId}/voice/{voiceProfileIndex}/voicePorts/{voicePortIndex} PUT products/{productId}/wan PUT products/{productId}/wifi/{wifiPortIndex} | Occurs when an API resource request not acceptable. Check the resource request is correct and try again. | Yes |
| 410 | PRA-410-100 | Inactive Product | GET products POST sessions | Occurs when the product is in an inactive state. Check the product is correct and try again. Note: Sandbox has limited products. If not matched, returns error 299. | Limited |
| 415 | RMS-415-01 | API unsupported media type | Any request NOT in this list: GET version GET products/{productId} GET products/{productId}/lan/dhcpIp GET products/{productId}/lan/ethernetPorts GET products/{productId}/lan/hosts GET products/{productId}/lan/staticIps GET products/{productId}/voice GET products/{productId}/wan GET products/{productId}/wifi POST products/{productId}/reboot POST products/{productId}/factoryReset POST products/{productId}/lan/ethernetPorts/{ethernetPortIndex}/reset POST products/{productId}/voice/{voiceProfileIndex}/reconfigure POST products/{productId}/voice/{voiceProfileIndex}/reset POST products/{productId}/voice/{voiceProfileIndex}/voicePorts/{voicePortIndex}/reset POST products/{productId}/wifi/{wifiPortIndex}/reset PUT products/{productId}/lan/dhcpIp PUT products/{productId}/lan/ethernetPorts/{ethernetPortIndex} PUT products/{productId}/lan/staticIps PUT products/{productId}/voice/{voiceProfileIndex} PUT products/{productId}/voice/{voiceProfileIndex}/voicePorts/{voicePortIndex} PUT products/{productId}/wan PUT products/{productId}/wifi/{wifiPortIndex} PUT products/{productId}/wifi/{wifiPortIndex} | Occurs when there is an unsupported media type. Check the media type is supported and try again. | Yes |
| 429 | N/A | Too many resource requests sent by client | GET version GET products/{productId} GET products/{productId}/lan/dhcpIp GET products/{productId}/lan/ethernetPorts GET products/{productId}/lan/hosts GET products/{productId}/lan/staticIps GET products/{productId}/voice GET products/{productId}/wan GET products/{productId}/wifi POST products/{productId}/reboot POST products/{productId}/factoryReset POST products/{productId}/lan/ethernetPorts/{ethernetPortIndex}/reset POST products/{productId}/voice/{voiceProfileIndex}/reconfigure POST products/{productId}/voice/{voiceProfileIndex}/reset POST products/{productId}/voice/{voiceProfileIndex}/voicePorts/{voicePortIndex}/reset POST products/{productId}/wifi/{wifiPortIndex}/resetPUT products/{productId}/lan/dhcpIp PUT products/{productId}/lan/ethernetPorts/{ethernetPortIndex} PUT products/{productId}/lan/staticIps PUT products/{productId}/voice/{voiceProfileIndex} PUT products/{productId}/voice/{voiceProfileIndex}/voicePorts/{voicePortIndex} PUT products/{productId}/wan PUT products/{productId}/wifi/{wifiPortIndex} | Occurs when a request is blocked due to rate limit restrictions. Try reducing the number of requests you're making. Learn more about API rate limits. | Yes |
| 500 | ASR-500-099 | Assurance API is unavailable | GET products POST sessions GET sessions GET sessions/{sessionid}/diagnostics/{diagnosticidentifier} POST sessions/{sessionid}/faultType GET sessions/{sessionid}/schedule POST sessions/{sessionid}/reservations POST sessions/{sessionid}/problemReport GET problemReports/{problemnumber} PUT problemReports/{problemnumber} POST problemReports/{problemnumber}/close POST problemReports/{problemnumber}/cancel POST problemReports/{problemnumber}/update GET problemReports | Occurs when the Assurance API is unavailable. Contact Chorus API Support. | No |
| 500 | ASR-500-100 | Authorization API is unavailable | GET products POST sessions GET sessions GET sessions/{sessionid}/diagnostics/{diagnosticidentifier} POST sessions/{sessionid}/faultType GET sessions/{sessionid}/schedule POST sessions/{sessionid}/reservations POST sessions/{sessionid}/problemReport | Occurs when the Authorization API unavailable. Contact Chorus API Support. | No |
| 500 | ASR-500-101 | Product API is unavailable | GET products POST sessions GET sessions GET sessions/{sessionid}/diagnostics/{diagnosticidentifier} POST sessions/{sessionid}/faultType GET sessions/{sessionid}/schedule POST sessions/{sessionid}/reservations POST sessions/{sessionid}/problemReport | Occurs when the Product API is unavailable. Contact Chorus API Support. | No |
| 500 | ASR-500-102 | Problem Report API is unavailable | POST sessions GET sessions GET sessions/{sessionid}/diagnostics/{diagnosticidentifier} POST sessions/{sessionid}/faultType GET sessions/{sessionid}/schedule POST sessions/{sessionid}/reservations POST sessions/{sessionid}/problemReport | Occurs when the Problem Report API is unavailable. Contact Chorus API Support. | No |
| 500 | ASR-500-106 | RMS API is unavailable | All resources | Occurs when the RMS API is unavailable. Contact Chorus API Support. | No |
| 500 | CP-500-101 | Copper Product Retrieval Failure Occurred | GET products POST sessions GET sessions GET sessions/{sessionid}/diagnostics/{diagnosticidentifier} POST sessions/{sessionid}/faultType GET sessions/{sessionid}/schedule POST sessions/{sessionid}/reservations POST sessions/{sessionid}/problemReport | Occurs when there is a Copper Product Retrieval failure. Contact Chorus API Support. | No |
| 500 | CP-500-102 | Resource found in an invalid state | GET products | Occurs when service provisioning is not completed. Wait for service provisioning to be completed or check you are requesting the correct resource and try again. | No |
| 500 | DIA-500-100 | Authorization API is Unavailable | GET sessions GET sessions/{sessionid}/diagnostics/{diagnosticidentifier} POST sessions/{sessionid}/faultType GET sessions/{sessionid}/schedule POST sessions/{sessionid}/reservations POST sessions/{sessionid}/problemReport | Indicates that the Authorization API is Unavailable. Contact Chorus API Support. | No |
| 500 | DIA-500-101 | Product API is Unavailable | GET sessions GET sessions/{sessionid}/diagnostics/{diagnosticidentifier} POST sessions/{sessionid}/faultType GET sessions/{sessionid}/schedule POST sessions/{sessionid}/reservations POST sessions/{sessionid}/problemReport | Indicates that the Product API is unavailable. Contact Chorus API Support. | No |
| 500 | DIA-500-102 | Scheduling is Unavailable | GET sessions/{sessionid}/schedule POST sessions/{sessionid}/reservations POST sessions/{sessionid}/problemReport | Occurs when scheduling is unavailable. Contact Chorus API Support. | Yes |
| 500 | DIA-500-103 | Problem Report API is Unavailable | POST sessions/{sessionid}/problemReport | Indicates that the Problem Report API is Unavailable. Contact Chorus API Support. | No |
| 500 | PR-500-71 | Failure | PUT problemReports/{problemnumber} POST problemReports/{problemnumber}/close POST problemReports/{problemnumber}/cancel POST problemReports/{problemnumber}/update POST sessions/{sessionid}/problemReport | Occurs when the interaction is currently or previously in a status that does not allow it to be automatically cancelled. Check the details are correct and try again. The related problem ticket could not be found for this event or is Closed (interaction)` | No |
| 500 | PR-500-100 | Authorization API is Unavailable | POST sessions/{sessionid}/problemReport GET problemReports/{problemnumber} PUT problemReports/{problemnumber} POST problemReports/{problemnumber}/close POST problemReports/{problemnumber}/cancel POST problemReports/{problemnumber}/update GET problemReports | Indicates that the Authorization API is Unavailable. Contact Chorus API Support. | No |
| 500 | PR-500-101 | HPSM Is unavailable | POST sessions/{sessionid}/problemReport GET problemReports/{problemnumber} PUT problemReports/{problemnumber} POST problemReports/{problemnumber}/close POST problemReports/{problemnumber}/cancel POST problemReports/{problemnumber}/update GET problemReports | Indicates that HPSM is unavailable. Contact Chorus API Support. | No |
| 500 | PRA-500-100 | Product API Failure Occured | GET products | Product API Failure Occured. | No |
| 500 | RMS-500-01 | Remote Management Service API is unavailable | GET version GET products/{productId} GET products/{productId}/lan/dhcpIp GET products/{productId}/lan/ethernetPorts GET products/{productId}/lan/hosts GET products/{productId}/lan/staticIps GET products/{productId}/voice GET products/{productId}/wan GET products/{productId}/wifi POST products/{productId}/reboot POST products/{productId}/factoryReset POST products/{productId}/lan/ethernetPorts/{ethernetPortIndex}/reset POST products/{productId}/voice/{voiceProfileIndex}/reconfigure POST products/{productId}/voice/{voiceProfileIndex}/reset POST products/{productId}/voice/{voiceProfileIndex}/voicePorts/{voicePortIndex}/reset POST products/{productId}/wifi/{wifiPortIndex}/reset PUT products/{productId}/lan/dhcpIp PUT products/{productId}/lan/ethernetPorts/{ethernetPortIndex} PUT products/{productId}/lan/staticIps PUT products/{productId}/voice/{voiceProfileIndex} PUT products/{productId}/voice/{voiceProfileIndex}/voicePorts/{voicePortIndex} PUT products/{productId}/wan PUT products/{productId}/wifi/{wifiPortIndex} | Indicates that the Remote Management Service API is unavailable. Contact Chorus API Support. | No |
| 500 | RMS-500-02 | Unable to complete resource request due to device offline | GET products/{productId}/lan/dhcpIp GET products/{productId}/lan/ethernetPorts GET products/{productId}/lan/hosts GET products/{productId}/lan/staticIps GET products/{productId}/voice GET products/{productId}/wan GET products/{productId}/wifi POST products/{productId}/reboot POST products/{productId}/factoryReset POST products/{productId}/lan/ethernetPorts/{ethernetPortIndex}/reset POST products/{productId}/voice/{voiceProfileIndex}/reconfigure POST products/{productId}/voice/{voiceProfileIndex}/reset POST products/{productId}/voice/{voiceProfileIndex}/voicePorts/{voicePortIndex}/reset POST products/{productId}/wifi/{wifiPortIndex}/reset | Occurs when the resource request requires the end-user device (ONT) to be online to complete successfully. Try again, or contact Chorus API Support. | No |
| 501 | RMS-501-01 | Resource request has not been implemented | N/A | Indicates that the development of resource request is incomplete. Contact Chorus API Support. | Yes |
| 502 | N/A | Bad gateway | GET version GET products/{productId} GET products/{productId}/lan/dhcpIp GET products/{productId}/lan/ethernetPorts GET products/{productId}/lan/hosts GET products/{productId}/lan/staticIps GET products/{productId}/voice GET products/{productId}/wan GET products/{productId}/wifiPOST products/{productId}/reboot POST products/{productId}/factoryReset POST products/{productId}/lan/ethernetPorts/{ethernetPortIndex}/reset POST products/{productId}/voice/{voiceProfileIndex}/reconfigure POST products/{productId}/voice/{voiceProfileIndex}/reset POST products/{productId}/voice/{voiceProfileIndex}/voicePorts/{voicePortIndex}/reset POST products/{productId}/wifi/{wifiPortIndex}/reset PUT products/{productId}/lan/dhcpIp PUT products/{productId}/lan/ethernetPorts/{ethernetPortIndex} PUT products/{productId}/lan/staticIps PUT products/{productId}/voice/{voiceProfileIndex} PUT products/{productId}/voice/{voiceProfileIndex}/voicePorts/{voicePortIndex} PUT products/{productId}/wan PUT products/{productId}/wifi/{wifiPortIndex} POST sessions GET sessions GET sessions/{sessionid}/diagnostics/{diagnosticidentifier} POST sessions/{sessionid}/faultType GET sessions/{sessionid}/schedule POST sessions/{sessionid}/reservations POST sessions/{sessionid}/problemReport GET problemReports/{problemnumber} PUT problemReports/{problemnumber} POST problemReports/{problemnumber}/close POST problemReports/{problemnumber}/cancel POST problemReports/{problemnumber}/update GET problemReports | Indicates that the Remote Management Service API is unavailable. Contact Chorus API Support. | No |
| 503 | PT-011 | System unavailable | GET products POST sessions GET sessions GET sessions/{sessionid}/diagnostics/{diagnosticidentifier} POST sessions/{sessionid}/faultType GET sessions/{sessionid}/schedule POST sessions/{sessionid}/reservations POST sessions/{sessionid}/problemReport | Indicates that the Line Test API unavailable. Contact Chorus API Support. | No |
| 503 | N/A | System unavailable | GET version GET products/{productId} GET products/{productId}/lan/dhcpIp GET products/{productId}/lan/ethernetPorts GET products/{productId}/lan/hosts GET products/{productId}/lan/staticIps GET products/{productId}/voice GET products/{productId}/wan GET products/{productId}/wifi POST products/{productId}/reboot POST products/{productId}/factoryReset POST products/{productId}/lan/ethernetPorts/{ethernetPortIndex}/reset POST products/{productId}/voice/{voiceProfileIndex}/reconfigure POST products/{productId}/voice/{voiceProfileIndex}/reset POST products/{productId}/voice/{voiceProfileIndex}/voicePorts/{voicePortIndex}/reset POST products/{productId}/wifi/{wifiPortIndex}/reset PUT products/{productId}/lan/dhcpIp PUT products/{productId}/lan/ethernetPorts/{ethernetPortIndex} PUT products/{productId}/lan/staticIps PUT products/{productId}/voice/{voiceProfileIndex} PUT products/{productId}/voice/{voiceProfileIndex}/voicePorts/{voicePortIndex} PUT products/{productId}/wan PUT products/{productId}/wifi/{wifiPortIndex} | Indicates that the Remote Management Service API is unavailable. Contact Chorus API Support. | No |
| 504 | None | None | All resources | Indicates there is a Gateway Time-out. Contact Chorus API Support. | No |
If there are additional error codes you would like supported, please inform API Support for future consideration. For more information on importing and exporting Postman Collections, refer to the Postman learning center.